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A
Anakin_Jay
Participant
January 22, 2019
Answered

How do I preview an agreement in draft mode via API?

  • January 22, 2019
  • 1 reply
  • 919 views

Hey guys, I'm trying to do something that seems like it should be simple and obvious but I'm coming up with nothing.

Basically, I'd like my users to fill out a form, then generate a preview of what the agreement would look like based on those values... if they're happy with it then move it out of draft into IN_PROCESS... if they're not happy with it, let them edit the merge fields, preview again, and keep iterating until they're happy, then send.

The problem I'm having is it seems like:

I can only update merge fields if the status is DRAFT.

but...

I can only download a copy of the PDF if the status is *NOT* DRAFT.

any help would be greatly appreciated, I'm going crazy of here trying to figure out what I'm missing.  Thanks!

This topic has been closed for replies.
Correct answer Meenakshi Negi

Hi AnakinJay,

As you have a query related to API integration with Adobe Sign, it can be best answered by the experts in the Adobe Sign team.

I would request you to get in contact with the Adobe Sign support team. They will be able to guide with the steps.

# For the subscribed account, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Hope that helps.

Let us know if you need any help.

Regards,

Meenakshi

1 reply

A
Anakin_JayAuthor
Participant
January 22, 2019

Also, maybe related... even if the agreement is in AUTHORING status, the merge fields don't come down, it's just a blank form.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
January 23, 2019

Hi AnakinJay,

As you have a query related to API integration with Adobe Sign, it can be best answered by the experts in the Adobe Sign team.

I would request you to get in contact with the Adobe Sign support team. They will be able to guide with the steps.

# For the subscribed account, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Hope that helps.

Let us know if you need any help.

Regards,

Meenakshi

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