How do I recall/cancel a document without Adobe Sign?

Hi Vanessa,

Thank you for reaching out, and sorry for the delay in response.

We have checked your account and see that you are using the Acrobat Sign free service. You may manage the document within the application as suggested by Wilder.Bolaños and from the Acrobat Sign account. 

1. To access the account, open the following link and click on the profile icon. 

2. Select the E-signing settings and click on the Edit Settings hyperlink. It will redirect you to the Adobe Acrobat Sign account page. 

3. Click on the Manage tab.

Hope the information helps.

Thanks,

Meenakshi

Hello,

If you sent the document, you must have access, if you do it with Acrobat with the option to send to sign, you must be able to find it at the beginning, on the left side in agreements, it must also be in https://acrobat.adobe.com/link/home/   , logging in with your adobe ID.

Cheers,