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tommyh66602911
Participant
July 8, 2016
Answered

how do I remove or mute the history sheet on documents?

  • July 8, 2016
  • 5 replies
  • 15675 views

how do I remove or mute the history sheet on esigned documents - in other words is there a way to turn off the history sheet that seems to attach itself to the end of each esigned document??

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Did this get resolved? I'm working with someone inside my company who is having the exact same problem as you and we can't figure it out.


    Hi LouisN4,

    You will find the Global settings option only in Team, Business and Enterprise account.

    Please make sure that you have the Admin rights for the account. Then only you will be able to view these settings.

    Log in to the Adobe Sign account and go to Account tab at the top.

    Select Account Settings > Global Settings at right.

    Then select the radio button "Never" for "Attach audit report for completed documents".

    Click on Save at the bottom to save the changes.

    Check the screenshot below for the same:

    Let us know if you need any help.

    Regards,

    Meenakshi

    5 replies

    M
    MtBeautyPS
    Participant
    November 9, 2021

    Hi - I had this same issue and it was driving me crazy.  I didn't have access to the "Global Settings" to change it.  If I downloaded the document from my email when it was signed - it came with the history sheet, but if I went into adobe and signed in and downloaded the document - it didn't have it.  

      V
      Vashti24721202tk27
      Participant
      June 3, 2022

      Thank you!! That works brilliantly! 

      AadeshSingh
      Community Manager
      AadeshSinghCommunity Manager
      Community Manager
      July 12, 2016

      Hi tommyh66602911

      Admin of the Adobe Sign account  can login to his Adobe Sign account using the below URL:

      - Sign In — e-signature and e-sign Software Solution — Adobe Sign

      Then navigate to Account tab -> Account Settings -> Global Settings ->

      "Attach audit report to completed documents" -> Select "Never".

      Please be informed this will be an Account level settings for all the users.

      Regards,

      Aadesh

      staceyk16143857
      staceyk16143857
      Participant
      May 24, 2017

      Hello,

      I'm having the same problem, I can't find the Global Settings

      L
      LouisN4
      Participant
      October 30, 2017

      Did this get resolved? I'm working with someone inside my company who is having the exact same problem as you and we can't figure it out.

      T
      tommyh66602911Author
      Participant
      July 8, 2016

      Also, I work for a large company and I am not the Adobe Administrator therefore can I change the account settings and global settings as you've suggested or does our Admin need to do it? TW

      T
      tommyh66602911Author
      Participant
      July 8, 2016

      I appreciate your advice however, I am having trouble locating the account settings and global settings tabs?  Should I be in the Adobe Document Cloud? Or, should I be in the main Adobe Acrobat DC program to find them?? Please let me know something a.s.a.p.!!! Thanks soooo much! TW

        AadeshSingh
        Community Manager
        AadeshSinghCommunity Manager
        Community Manager
        July 8, 2016

        Hi tommyh66602911

        I suppose you are referring to the Audit report that gets attached to the document.

        Please login to your Adobe Sign account, navigate to Account tab -> Account Settings -> Global Settings ->

        "Attach audit report to completed documents" -> Select "Never".

        Save the changes.

        Regards,

        Aadesh

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