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Participant
May 22, 2019
Answered

How do increase transaction limit for Adobe Sign?

  • May 22, 2019
  • 2 replies
  • 10296 views

how do increase transaction limit for adobe sign when I reached my limit on Acrobat Pro DC?

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi Andyr,

    There is a limit assigned to each service level of the Adobe Sign account.

    Once you reach the limit, there is no option to increase the transaction limit.

    If you need to increase the transaction limit, you need to upgrade the service plan.

    Let us know if you have any questions.

    Regards,

    Meenakshi

    2 replies

    Meenakshi Negi
    Meenakshi NegiCorrect answer
    Legend
    May 22, 2019

    Hi Andyr,

    There is a limit assigned to each service level of the Adobe Sign account.

    Once you reach the limit, there is no option to increase the transaction limit.

    If you need to increase the transaction limit, you need to upgrade the service plan.

    Let us know if you have any questions.

    Regards,

    Meenakshi

    Participant
    May 22, 2019

    How do we upgrade the service plan? Currently on a Teams CC account with 13 users and each user subscribed to Acrobat Pro DC.

    Meenakshi Negi
    Legend
    May 28, 2019

    Hi Andyr,

    Sorry for the delay in response.

    As you have mentioned above you have the CC teams account.

    In that case, you will need to purchase either a business or an enterprise subscription of Adobe Sign to increase the transaction level.

    For more details, please refer to this link Adobe Sign – Plans and pricing for enterprise and individuals | Adobe Document Cloud

    Regards,

    Meenakshi

    Bani Verma
    Community Manager
    Community Manager
    May 22, 2019

    Moving this query to Adobe Sign​ community.