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OlmanGonzalez
Participant
August 28, 2018
Answered

How to compare PDFs signed with Adobe Sign?

  • August 28, 2018
  • 5 replies
  • 8794 views

In my organization we use both Adobe sign and Acrobat Pro DC. Many times we need to compare different versions of PDFs including some that are signed using Adobe Sign. However, we can't make it work with the Adobe Sign signed ones as we get an error that we need to modify the security settings. I can't find any settings regarding the ability to allow the the compare to happen. We end up converting to Word and comparing there. Is there a way that can be done from Acrobat?

    Correct answer Meenakshi Negi

    Hi OlmanGonzalez,

    Sorry for the delay in response.

    It is not possible to compare the Adobe Sign document in the Adobe Acrobat DC as it is a secured document.

    Once the document signed, it is not possible to make any changes to it or comapre it with any other document.

    Hope that answeres your query.

    Let us know if you have nay questions.

    Regards,

    Meenakshi

    5 replies

    G
    GoldenPigeon
    Participant
    December 12, 2023

    Another workaround: export both PDFs as MS Word documents. Then do the compare in MS Word, this function is available in Word in the Review tab.
    I agree with others in this topic though that it's crazy that a workaround is necessary! Comparing two documents only requires read access so why shouldn't we be able to compare a signed document with a previous version? This is an extremely common scenario. If you receives a signed document for execution, it makes total sense to compare it to the last draft you have seen. And we are paying for that functionality!

      C
      CHRISTOPH33128383zbyh
      Participant
      October 24, 2023

      guys what the heck . . . . . 

      - why cant i compare a signed document with an unsigned ?

      - why does the software need write access to compare ?

      - compare is read a, read b, whats the difference ?

      i just bought adobe acrobat for exactly that process

      it makes no sense at all 

      makes me really angry right now 

        B
        Bad_Larry_2500
        Participant
        October 28, 2021

        I just encountered this problem as well. I did find a work around..

        Save As the signed PDF as a .docx.

        Open the document in Word, click on the signature a few times and it will let you delete it. 

        Resave as PDF and you can then compare. 

          I
          Ipvondk
          Participant
          November 21, 2022

          I tried the same thing with Mac's Preview: Just open the signed pdf -> Print -> Save as PDF. When you can compare when without an issue!

          Nevertheless, this should be a feature of Acrobat Pro as well. Let's hope Adobe will include this in future updates.

            P
            pika404
            Participant
            April 19, 2020

            Thats so sad... you can use free online tools to compare signed documents - but acrobat can't do ofc

            I can understand that you block the edit function as soon as it is signed, but the compare function? 

              ambitious_power157F
              ambitious_power157F
              Participant
              December 11, 2020

              Agreed.  I just discovered this newest compare feature, as the previous version was not useful to me.  At Adobes request, I left a very positive comment about how useful Compare is, how nice the side-by-side scrolling is, etc.  Then I tried to compare a signed document to an unsigend document, and fail.  I take back all the praise, that is absolutely useless.  In an Engineering environment, everyday I am checking a revised drawing against an original, which is signed as that is how we control the official revision.  So you are preventing me from using this otherwise great feature, in the only capacity that I would need to use it.  I agree with the previous post, pervent me from editing it, but comparing it.  Silly.

                Meenakshi Negi
                Community Manager
                Meenakshi NegiCommunity ManagerCorrect answer
                Community Manager
                November 29, 2018

                Hi OlmanGonzalez,

                Sorry for the delay in response.

                It is not possible to compare the Adobe Sign document in the Adobe Acrobat DC as it is a secured document.

                Once the document signed, it is not possible to make any changes to it or comapre it with any other document.

                Hope that answeres your query.

                Let us know if you have nay questions.

                Regards,

                Meenakshi

                henrya90116054
                henrya90116054
                Participant
                March 1, 2021

                Sadly I just foumd this and if it can't be used on signed documents it is almost completely useless. Adobe has some good qualities, but the drawbacks over using competitors SW usually outweighs purchasing more than the bare minimum from Adobe. I have two drafts from an employee who can't send anything out without at least the preliminary signature. Comparing docs would be very beneficial. 

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