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S
sangonew
Participant
September 26, 2019
Answered

How to delete a shared file link

  • September 26, 2019
  • 2 replies
  • 5674 views

Hello Team,

 

With my cloud account associated I uploaded a pdf which I wanted to edit and sign. I used fill and sign option for pdf and then clicked on send a copy I saw message as below

CREATE LINK WITH ADOBE SIGN
Get a link to a non-editable copy of your file and share it with others. Anyone with access to the link can view the file. Your file will be uploaded to Adobe Sign.

and create link below it .

After hitting create link button I was presented with url which I dont want any more as it is public to whole world but I dont know how to disable/delete or remove it .

The link looks something like below
https://adobefreeuserschannel.na2.documents.adobe.com/public/fs?aid=

Please help me to get rid of this url as soon as possible

 

Regards,
San

      This topic has been closed for replies.
      Correct answer Meenakshi Negi

      Hi San,

       

       As you are using Document Cloud to access Adobe Sign account, use the steps provided below in order to delete the document from Adobe Sign account permanently.

           - In the account, click on the circle in blue provided at the extreme right-hand side of the screen.

          - Select Settings > Edit signature settings.

       

         - Then select "Privacy" from the left-hand side pane.

         - Enter the email address of the recipient in the search bar. That will open all the documents for that particular recipient.

         - Select the document from the list that needs to be deleted.

         - Click on the trash icon provided at the extreme right-hand side of the document.

       

       

      Hope the information helps.

      Let us know if you have any questions.

       

       

       

      Regards,

      Meenakshi

       

      2 replies

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      October 4, 2019

      Hi Sangonew,

       

      Glad to know that the information worked for you.

      Let us know if you need any further help.

       

      Regards,

      Meenakshi

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity ManagerCorrect answer
      Community Manager
      September 27, 2019

      Hi San,

       

       As you are using Document Cloud to access Adobe Sign account, use the steps provided below in order to delete the document from Adobe Sign account permanently.

           - In the account, click on the circle in blue provided at the extreme right-hand side of the screen.

          - Select Settings > Edit signature settings.

       

         - Then select "Privacy" from the left-hand side pane.

         - Enter the email address of the recipient in the search bar. That will open all the documents for that particular recipient.

         - Select the document from the list that needs to be deleted.

         - Click on the trash icon provided at the extreme right-hand side of the document.

       

       

      Hope the information helps.

      Let us know if you have any questions.

       

       

       

      Regards,

      Meenakshi

       

        S
        s5D98
        Participating Frequently
        September 30, 2020

        Hello - I had the same problem. I pressed share by error and Adobe uploded the pdf without asking or confirming and gives a url for the document link. So I found this solution above and followed this. But when I go to the Privacy setting as mentioned above, I do NOT see the document. DOES IT MEAN IT HAS BEEN REMOVED FROM ALL STORAGE USED FOR UPLOAD...

        ...OR IT EXISTS SOMEWHERE AND JUST DOES NOT SHOW.

         

        This is a personal document that I do not want to share NOR have it kept lying in some random storage accessible to anyone or a privacy hacker. HOW DOES ONE MAKE SURE THERE IS NO COPY ANYWHERE ON THE ADOBE STORAGE.

        Appreciate advise Adobe. Thanks much. - s5D98

        S
        s5D98
        Participating Frequently
        September 30, 2020

        Hi. I have posted some more details here in connection with a similar post. It may help understand the concern and request for assured answer. Kindly refer https://community.adobe.com/t5/acrobat/delete-or-remove-link-sharing/m-p/11472956?page=1#M279281

         

        Thx.

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