How to disable the Signed and Filed email notification with document attached? - Adobe Sign

Question

When we send out a document for signature, both we and the signer receive an email notification upon signing. This email has the signed document as an attachment. Since these documents contain information that should not be sent via unencrypted email, can I disable the email attachment and instead only send notification that the documents have been signed? 
 
Sorry, just found the same question posted 2 years ago!
 
[Title renamed by the moderator]

Meenakshi Negi · Answer

Hi Jg,

I have checked your account using the email address used to sign in to the community.

You have the Adobe Sign individual account. In this service level, you do not have option to disable the attachment that sent after the document is signed and filed.

However, the option is available in the business level accounts. You may refer to the answer provided in the following community thread: https://community.adobe.com/t5/adobe-sign/completed-notification-emails-signed-and-filled/td-p/9246753

Let us know if you have any questions.

Regards,

Meenakshi

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