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jeremyc47795836
Participant
May 18, 2015
Resuelto

How to remove "demo use only" quot when sending an agreement?

  • May 18, 2015
  • 4 respuestas
  • 9058 visualizaciones

Hi

 

I did a search but the only feed did't really help.

 

I have an account that I set up and tested and all seemed OK, other then the "Demo Use Only" flag, have now paid for a year's subscription, created a document for signing and still getting the "Demo Use Only" flag.

 

Is there a delay in removing this from the account, or am I missing something.

 

My account has me as the main user, but I had created sub-users and I was using one of those.

 

Thanks

Este tema ha sido cerrado para respuestas.
Mejor respuesta de AadeshSingh

Hi jeremyc47795836​,

I see that the paid Adobe Sign account is now configured, now you won't  get "Demo Use Only" flag.

Regards,

Aadesh

4 respuestas

Participant
May 27, 2021

Hi all, 

 

I have a problem with my account, it's a paid account and it still said [DEMO USE ONLY] in my form.
Can anyone help me?

 

On the other hand, I cannot change the language of my Adobe Sign form, it said the change has been taken into account but after refreshing it comes back to the US language.

 

Thank you in advance.

Participant
April 27, 2020

I have an account that I set up and tested and all seemed OK, other then the "Demo Use Only" flag, have now paid for a year's subscription, created a document for signing and still getting the "Demo Use Only" flag.

 

Is there a delay in removing this from the account, or am I missing something.

 

My account has me as the main user, but I had created sub-users and I was using one of those.

 

Thanks

Adobe Employee
April 27, 2020

Hi, 

I'm sorry to hear you are having troubles with your subscription. Please feel free to call us at 888-394-2848  or fill out this contact form https://acrobat.adobe.com/us/en/acrobat/contact.html and someone will reach out shortly.

 

Have a great day, 

~ Shannon 

Participant
May 19, 2021

Hi, 

 

I have the same problem with my account, it's a paid account and it still said [DEMO USE ONLY].
Can anyone help me?

 

On the other hand, I cannot change the language of my Adobe Sign form, it said the change has been taken into account but after refreshing it comes back to the US language.

 

Thank you in advance.

 

prontot73112088
Participant
March 9, 2017

I have the same problem now on the basic account ... its a paid account and has been paid for months and still said demo use only ..

someone told me might be related to the Developer API account ?

Participant
September 16, 2019
hi I have the same problem with my account. I have a paid account and still seeing demo use only and test document watermark in my documents.
AadeshSingh
Community Manager
AadeshSinghCommunity ManagerRespuesta
Community Manager
November 10, 2016

Hi jeremyc47795836​,

I see that the paid Adobe Sign account is now configured, now you won't  get "Demo Use Only" flag.

Regards,

Aadesh

prontot73112088
Participant
February 24, 2017

I have the same problem and i can't seem to find a solution around it at all

AadeshSingh
Community Manager
Community Manager
February 25, 2017

Hi prontot73112088​,

I see that you have subscribed for Adobe Sign service, however your Adobe Sign is not configured right now.

Please drop an email to our Adobe Sign accounting team to configure the account. Check my private message for the contact information.

Regards,

Aadesh