How to remove "demo use only" quot when sending an agreement?

Forum|Forum|10 years ago
May 18, 2015
4 replies
9055 views

Hi

I did a search but the only feed did't really help.

I have an account that I set up and tested and all seemed OK, other then the "Demo Use Only" flag, have now paid for a year's subscription, created a document for signing and still getting the "Demo Use Only" flag.

Is there a delay in removing this from the account, or am I missing something.

My account has me as the main user, but I had created sub-users and I was using one of those.

Thanks

This topic has been closed for replies.

Correct answer AadeshSingh

Hi jeremyc47795836,

I see that the paid Adobe Sign account is now configured, now you won't get "Demo Use Only" flag.

Regards,

Aadesh

R

Rova5C10

Participant

Hi all,

I have a problem with my account, it's a paid account and it still said [DEMO USE ONLY] in my form.
Can anyone help me?

On the other hand, I cannot change the language of my Adobe Sign form, it said the change has been taken into account but after refreshing it comes back to the US language.

Thank you in advance.

Meenakshi Negi

Community Manager

Hi Rova,

Thank you for reaching out and sorry for the delay in response.

I have checked your account with the email address that is used to sign in to the community. You have registered for the Developer account. That seems to be the reason it shows the Demo use only.

This happens only when you are using the Developer account or your application is using an API/integration key from a Developer account.

As you have mentioned that it is a paid account, please ensure that you are using the correct email address to sign in.

If you still experience the issue, please get in touch with the Adobe Sign support team using the steps suggested in the following help document: https://helpx.adobe.com/sign/kb/how-to-contact-support-adobe-sign.html

Hope the information helps.

Thanks,

Meenakshi

R

Rova5C10

Participant

Thank you for your response,

I'm using the right email to sign, how can i change my account to not be used as Develop account and to use it as the production account?

R

Rova5C10

Participant

Hi,

I have the same problem with my account, it's a paid account and it still said [DEMO USE ONLY].
Can anyone help me?

On the other hand, I cannot change the language of my Adobe Sign form, it said the change has been taken into account but after refreshing it comes back to the US language.

Thank you in advance.