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jeremyc47795836
Participant
May 18, 2015
Answered

How to remove "demo use only" quot when sending an agreement?

  • May 18, 2015
  • 4 replies
  • 9058 views

Hi

 

I did a search but the only feed did't really help.

 

I have an account that I set up and tested and all seemed OK, other then the "Demo Use Only" flag, have now paid for a year's subscription, created a document for signing and still getting the "Demo Use Only" flag.

 

Is there a delay in removing this from the account, or am I missing something.

 

My account has me as the main user, but I had created sub-users and I was using one of those.

 

Thanks

This topic has been closed for replies.
Correct answer AadeshSingh

Hi jeremyc47795836​,

I see that the paid Adobe Sign account is now configured, now you won't  get "Demo Use Only" flag.

Regards,

Aadesh

4 replies

Participant
May 27, 2021

Hi all, 

 

I have a problem with my account, it's a paid account and it still said [DEMO USE ONLY] in my form.
Can anyone help me?

 

On the other hand, I cannot change the language of my Adobe Sign form, it said the change has been taken into account but after refreshing it comes back to the US language.

 

Thank you in advance.

Participating Frequently
August 10, 2021

Hello! I no longer know who to write to and how to solve the problem.

My English is not that good, so I apologize 😞

our company wants to start signing documents online using a link using adobe sign and smart id (SK ID Solutions)

We paid for the cheapest rate where it was possible to e-sign. The problem is that a free weekly tariff has already passed, but until now, when sending a document for signature, it is written that this is a demo use only, the tariff was paid from the 4th august

I looked at the problem of the previous participant here with the same question, but according to that instruction I cannot contact anyone, constantly flips from one page to another.

I left a request 2 times through the contact form to get in touch with me, for 2 weeks no one contacted. frequency of applications per week.
info@barsswim.ee 

Meenakshi Negi
Legend
August 15, 2021

hello, adobe team?
could someone help me with problem?
or give me contact mail/link form where i can create a case for this problem.


Hi Gleb,

 

Sorry for the delay in response.

 

I have chekced your account and see that you are subscribed to Acrobat PDF pack service. As you were using the Developer account with the previous email, the account has not been updated yet and shows the Demo use only.

 

Please sign out of the Adobe Sign Developer account. Then open this link: https://documentcloud.adobe.com/link/home/ 

Sign in using your Adobe ID and password. Then go to Sign tab at top of the window and click on Request Signature.

Check if you can send the document without any issues.

 

Let us know how it goes.

 

Thanks,

Meenakshi

Participant
May 19, 2021

Hi, 

 

I have the same problem with my account, it's a paid account and it still said [DEMO USE ONLY].
Can anyone help me?

 

On the other hand, I cannot change the language of my Adobe Sign form, it said the change has been taken into account but after refreshing it comes back to the US language.

 

Thank you in advance.

 

prontot73112088
Participant
March 9, 2017

I have the same problem now on the basic account ... its a paid account and has been paid for months and still said demo use only ..

someone told me might be related to the Developer API account ?

Participant
September 16, 2019
hi I have the same problem with my account. I have a paid account and still seeing demo use only and test document watermark in my documents.
AadeshSingh
Community Manager
AadeshSinghCommunity ManagerCorrect answer
Community Manager
November 10, 2016

Hi jeremyc47795836​,

I see that the paid Adobe Sign account is now configured, now you won't  get "Demo Use Only" flag.

Regards,

Aadesh

prontot73112088
Participant
February 24, 2017

I have the same problem and i can't seem to find a solution around it at all

AadeshSingh
Community Manager
Community Manager
February 25, 2017

Hi prontot73112088​,

I see that you have subscribed for Adobe Sign service, however your Adobe Sign is not configured right now.

Please drop an email to our Adobe Sign accounting team to configure the account. Check my private message for the contact information.

Regards,

Aadesh