So, using this help document https://helpx.adobe.com/au/document-cloud/help/create-template.html I've created a template in Document Cloud.
We have a number of users in our organisation as part of the same team/group. I simply want to share this template to the group.
There appears to be no way to share a template. All the help documentation around sharing templates appears to be related to a different environment (http://echosign.adobe.com/) which support has told me to use, however there is NO way to access this echosign URL as it redirects straight to acrobat.adobe.com.
If you look at the image below you'll see that the "Share" tab on the right hand side is greyed out (circled in red). If I click on the file I want to share you can see that it is shared with Only Me"
How on earth do I share these templates to my team/group. Ive spent over 4 hours with support and nobody seems to be able to get it right.
Cheers guys
J
2 Correct answers
Hi munchie029
Please be informed the Business account is for Creative Cloud not for Adobe Sign. With Creative Cloud you get Adobe Sign Individual account for free, which is a single user accounts.
However if you subscribe for Team, Business or an Enterprise Adobe Sign account (Adobe Sign plans for individuals and businesses | Adobe Document Cloud ) you will be able to share the account with the users under the same Team, Business or an Enterprise Adobe Sign account - Account sharing between users
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Hi Hillaryr,
Thank you for reaching out and sorry for the trouble.
In Adobe Sign, you can share the library template within your group or within your organization ( provided users are in the same account). You can select to whom you can share the template either while creating the template or by editing and changing the selected option.
1. When creating the template in Adobe Sign, you get the option at the right-hand side of the window under the headline " who can use this template". Check t
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