Participant

Answered

I can't sign a document

Forum|Forum|7 years ago
October 31, 2018
10 replies
8483 views

What could be a reason that I can't sign a document. I sent agreement to a client. Client fill their information and signed agreement. Now I should fill few fields and sign it, but I just received it back as it would be finished and there isn't option for me to sign it. Everything was ok few days ago.

Questions Need Help

Correct answer Meenakshi Negi

Hi Romansv,

Sorry for the delay in response.

As you need to fill and sign the document after the other signer complete the form, you need to add your email address as a second recipient.

Then make sure that you check the box for "Preview and Add Signature Fields" at the bottom of the page before clicking the Send Tab.

Then you need to assign the form fields for the signer and that needs to be filled by you.

Take help of the steps mentioned here Assign form fields to recipients.

Then you will be able to fill and add the signature to the document after the client completes the form.

Hope the information helps.

Let us know if you experience any issue.

Regards,

Meenakshi

M

minisha_9325

Participant

i am able to share documents to signature

A

amos_4455

Participant

Hello,

My doctor sent me a document to sign to participate in a clinical study; I then clicked where it says: Sign here, I did that, but he hasn't received the signed doc. What went wrong?

Your help is appreciated,

Amos

mariahweyne

Inspiring

Did you receive a copy? If so, just email it to him. Either way he can look for it in this link - https://acrobat.adobe.com/link/documents/agreements/#agreement_type=all

Meenakshi Negi

Legend

Hi amos_4455,

Thank you for reaching out.

Please let us know how you received the document for signature. If you received an email from Acrobat Sign with the link to the document, please ensure that you add the signature and then click on the blue button "Click to sign."

If that is not the case, please share more information.

Thanks,

Meenakshi

A

archseaker

Participant

I am an Architect needing to provide a digital certificate to a drawing that I made corrections to. Adobe will not allow this to happen.

J

John38667045y8sj

Participant

There are no boxes or anything. How do I get to what I need to do??????

T

thabo37662758pclu

Participant

Please tell me why I can't use the signature app anymore

T

Terrea36840837izsu

Participant

I don't know how to sign a document

C

Christopher36662906k38q

Participant

Thank you

TTVU

Participant

Sending out from Adobe Sign, signers are forced to download the document before they can sign it.

How do I configure that simply click to open and sign. No downloads or mobile apps are required.

mariahweyne

Inspiring

You need to have administration privileges in order to change the settings. Go to Account Setting - Signature Preferences - Additional Settings and make this is unmarked.

Meenakshi NegiCorrect answer

Legend

Hi Romansv,

Sorry for the delay in response.

As you need to fill and sign the document after the other signer complete the form, you need to add your email address as a second recipient.

Then make sure that you check the box for "Preview and Add Signature Fields" at the bottom of the page before clicking the Send Tab.

Then you need to assign the form fields for the signer and that needs to be filled by you.

Take help of the steps mentioned here Assign form fields to recipients.

Then you will be able to fill and add the signature to the document after the client completes the form.

Hope the information helps.

Let us know if you experience any issue.

Regards,

Meenakshi

H

Hamza5E1C

Participant

What if I receive the document for signature but I do not find fill & sign in tools pane?

romainl745608

Participating Frequently

Hi romansv16113640,

Normally you can add youself's email when you configure the recipients of your agreement.

See this screenshot (sorry, it's french interface, but you will have "Add myself" action)

Regards,

Romain.

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