I need to know the way for the company's admin user to see all signed contracts for all users.

[Pryscilla_Moretti]

I need to know the way for the company's admin user to see all signed contracts for all users.

[kglad]

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

[Pryscilla_Moretti]

I've already talked to 3 support people. None could show me where I can see all the company's signed contracts.

[kglad]

there's a recent (less than 1 day) post in this forum about a cvs file with that info.  a link is given to the page with instructions.

here's that message, https://helpx.adobe.com/enterprise/kb/manage-storage-conflicts.html

[Pryscilla_Moretti]

I actually don't have a storage conflict. I need to know the way to see the signed contracts of all users in my company

[kglad]

did you check that list to see if it has the information you want?

[Pryscilla_Moretti]

yea. I read everything. It doesn't say anywhere where to access all the signed contracts.

[kglad]

are you the subscription owner (because the info you want may be restricted to the owner)?

[Pryscilla_Moretti]

yea. I am the admin and owner of the business account.

[Meenakshi Negi]

Hi Pryscilla_Moretti,

Thank you for reaching out.

Please let us know if you are trying to access all the documents of the user in your Acrobat Sign account.

Or just the signed documents from them. Please elaborate.

How are you trying to access the service, and what options do you see on your end?

Thanks,

Meenakshi

[default011pg83qtqlg]

OMG!  This is so dumb.  He's obviously an administrator and wants to see all the signed document in his Adobe Sign Enterprise domain.  This is a completely useless thread.  The helpful answer would be something like this:  "Log into your Adobe Sign admin console, click on the  documents tab, change the filter to all users, and then search for the signed document."  There is no menu like this in the console but that is an example of what he is looking for.  C'mon Adobe.  A little effort would be nice for the price we pay..

[kglad]

@default011pg83qtqlg 

open the support tab on your admin console > start chat or start case or request expert session.

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

[Test Screen Name · Accepted solution]

Perhaps we are seeing different things by "signed contracts".  What do you mean? Adobe Sign PDF form signatures?

[mariahweyne]

A PRIVACY ADMIN can see all agreements processed.  Log into Adobe Acrobat Sign Login — Sign in to your e-signature account (adobesign.com).

Go to ACCOUNT Tab, and look for privacy.

[Technigogo29467925uwrr]

I am the account owner and a privacy admin. I cannot find where to see the agreements for the entire company either.

[mariahweyne]

Do you see PRIVACY in the ACCOUNT tab?

[Technigogo29467925uwrr]

I found the solution!! You will have to contact the Adobe Sign support team and ask them to enable "Advanced Sharing." They will send the administrator a required email to approve the activation. Here is the email I received when I did this.

Advanced Account sharing makes it possible for administrators and users to delegate their send, modify, and view permissions to an alternate user or users.

We can enable the 'Advanced Sharing Mode' from our side but before you get it activated please take note of the following:

1. It will provide all Account Admins the right to access any user's account and even modify it or send agreements on their behalf. (Not sign)
2. Once enabled it can't be rolled back.
3. Admin will not see all the documents in his 'Manage' tab. Instead, he would be able to switch as any user and see their individual 'Manage' tab.

Should we proceed with enabling the advanced sharing for the account?

We will need the account admin's approval, so we can proceed further to enable the advanced sharing.

[Paige24805982bkut]

For anyone else that comes across- Per the support conversations I have had, you have to have an enterprise account for this to actually be an effective solution. Unfortunately, if you have standard Acrobat Pro there is zero way to access the account from the Admin view- even though we can manage and pay for them.