I need to know the way for the company's admin user to see all signed contracts for all users.

Forum|Forum|3 years ago
November 18, 2022
2 replies
5642 views

Correct answer Test Screen Name

Perhaps we are seeing different things by "signed contracts". What do you mean? Adobe Sign PDF form signatures?

T

Test Screen NameCorrect answer

Legend

Perhaps we are seeing different things by "signed contracts". What do you mean? Adobe Sign PDF form signatures?

mariahweyne

Inspiring

A PRIVACY ADMIN can see all agreements processed. Log into Adobe Acrobat Sign Login — Sign in to your e-signature account (adobesign.com).

Go to ACCOUNT Tab, and look for privacy.

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Paige24805982bkut

Participant

I found the solution!! You will have to contact the Adobe Sign support team and ask them to enable "Advanced Sharing." They will send the administrator a required email to approve the activation. Here is the email I received when I did this.

Advanced Account sharing makes it possible for administrators and users to delegate their send, modify, and view permissions to an alternate user or users.

We can enable the 'Advanced Sharing Mode' from our side but before you get it activated please take note of the following:

1. It will provide all Account Admins the right to access any user's account and even modify it or send agreements on their behalf. (Not sign)
2. Once enabled it can't be rolled back.
3. Admin will not see all the documents in his 'Manage' tab. Instead, he would be able to switch as any user and see their individual 'Manage' tab.

Should we proceed with enabling the advanced sharing for the account?

We will need the account admin's approval, so we can proceed further to enable the advanced sharing.

For anyone else that comes across- Per the support conversations I have had, you have to have an enterprise account for this to actually be an effective solution. Unfortunately, if you have standard Acrobat Pro there is zero way to access the account from the Admin view- even though we can manage and pay for them.