Impossible login to Adobe Acrobat Sign...

Question

Hello, I'm inside an CC suite throug Adobe for Teams, but i have an issue when i start Adobe Acrobat Sign, requiring me to click on a link I received from Adobe via email (which I never received); while I received the first email, the one for the introduction (and activation) of my account within the Team. (obviously this app is included in CC suite).

Has anyone had this problem? How did you solve it?

Meenakshi Negi · Answer

Hi Gian LucaITA,

Thank you for reaching out, and sorry about the delay in response.

The first screenshot shows the Acrobat Sign for mobile application. For mobile devices, there is an Acrobat Sign application that you may install from Google Play Store on Android and App Store on iOS devices.

Could you please share the screenshot of the window that appears when you try to access Acrobat Sign?

It would be helpful if you could share the screen recording.

Thanks,

Meenakshi

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