I am having an issue with the "Full Name" field in Adobe Sign. I drag the field onto the document in the same manner I have since I began using the service, and then send the document. All of the fields I added to the document show up in the signature document except for this field. I cannot seem to figure out why it is not working. Any ideas?
Greetings,
The Full Name field is a Read-only field that is populated by the system when a Signature value is applied.
The expected behavior for the Full name field would for it to appear as white space on the form until the Signer applies a signature.
When the recipient applies their signature, they also need to type in their name:
This typed in value is what is populated into the Full Name field.
Signers that have a registered email address may have a signature saved, and in those cases, because the Name is a known value, the Full Name field can be pre-populated. But if the signer changes the typed in version of their name, the field value will change.
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