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M
Mattias234108543ydh
Participant
December 27, 2023
Question

Issues signing pdf

  • December 27, 2023
  • 2 replies
  • 2115 views

Hi!

 

Anyone else having issues signing documents after the update?

I get a message: "Failed to get signing URL."

    2 replies

    Durden Godfrey
    Durden Godfrey
    Participant
    August 9, 2024

    Adobe support tacticts: Drop a copy/paste generic reply, requesting more details, and then disappear. 
    NICE. 

      Meenakshi Negi
      Meenakshi Negi
      Legend
      January 2, 2024

      Hi Mattias234108543ydh,

       

      Thank you for reaching out.

       

      Please share more information about the issue you are experiencing. Do you get the error for all the documents you send for signature?

      Are you using the Acrobat desktop application or the Acrobat Online?

       

      Thanks,

      Meenakshi

       

        A
        Adolfo Sanchez
        Participant
        January 28, 2025

        If this helps anyone, I faced the same issue by using the desktop app/program. But I could bypass/workaround this by login into the web version and sign it from there.

         

        Good luck,

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