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Sittikiat272979788vdg
Participant
November 25, 2022
Question

My eTimestamp signature was removed after sign with Adobe Sign

  • November 25, 2022
  • 1 reply
  • 297 views

Hi 

   I did etimestamp on my document then send to another party to sign by Adobesign. Once i got the file back my etimestamp disappear only Adobe sign show up. 

 

Any solution please suggess.

 

Thank you 

This topic has been closed for replies.

1 reply

Meenakshi Negi
Meenakshi Negi
Legend
November 28, 2022

Hi Sittikiat272979788vdg,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please let us know how you added the etimestamp and sent the document for signature.

Share the step-by-step workflow. It will help us to reproduce the issue on our end.

It would be helpful if you could share the screenshots for the same.

 

Thanks,

Meenakshi

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