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My eTimestamp signature was removed after sign with Adobe Sign

New Here ,
Nov 24, 2022 Nov 24, 2022

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Hi 

   I did etimestamp on my document then send to another party to sign by Adobesign. Once i got the file back my etimestamp disappear only Adobe sign show up. 

 

Any solution please suggess.

 

Thank you 

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Hi Sittikiat272979788vdg,

 

Thank you for reaching out, and sorry about the delay in response.

 

Please let us know how you added the etimestamp and sent the document for signature.

Share the step-by-step workflow. It will help us to reproduce the issue on our end.

It would be helpful if you could share the screenshots for the same.

 

Thanks,

Meenakshi

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