Skip to main content
B
bloo4107
Participating Frequently
August 22, 2022
Question

Not Receiving Adobe Sign Emails

  • August 22, 2022
  • 1 reply
  • 554 views

I am not receiving Adobe Sign Signature emails. I used to before though. Now, I must wait for the other party to sign before receiving an email.

 

I checked my spam folder & added Adobe Email to my safe list.

 

Anyone know how to fix this?

 

Thanks

This topic has been closed for replies.

1 reply

Meenakshi Negi
Meenakshi Negi
Legend
August 31, 2022

Hi bloo4107,

 

Thank you for reaching out.

 

This generally happens when the document is sent in a way to get a signature in an order.

Would you mind elaborating more about the emails you are referring to?

Are you the sender of the document and not receiving the notification?

Please share more information.

 

Thanks,

Meenakshi

B
bloo4107Author
Participating Frequently
August 31, 2022

Usually, when I send the document off for signature, I would receive the document to sign immediately. Now, I don't receive it. I'd have to wait for the other party to sign it for me to receive it. Them signing it I think overrides my email server to receive it. If that makes sense

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices