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Participant
December 21, 2017
Question

Outlook PDF attachment not work

  • December 21, 2017
  • 2 replies
  • 11935 views

Hi All

I already try to work with microsoft but they still remove their hands from this problem.


When I try to send pdf file from any Pdf reader and use Outlook getting error:

I do not have default mail outlook in the system

I have check all and It is main one.

Plus I try to download thunderbird firefox all works with this mail program but when i try to use outlook error

Any Idea?

Image

I try to use Already few steps from Adobe and microsoft site no help.

And few other friends got same Issue.

Remember my windows 10 pro x64Bit and office 365 x 64Bit

I do not want to change office to x32Bit

We use to many excel files with macros and 32Bit freeze with small memory up to max 1.7GB

We must use only x64 BIT

All works perfect on 32Bit office but not 64Bit

Thanks

Pete

You can find all on this microsoft link:

Send email from Adobe PDF programs by Outlook not work - Microsoft Community

This topic has been closed for replies.

2 replies

Participant
January 16, 2018

Hello,

I finally just took mine to a repair shop. Not sure what they dud but it works fine now. i think they uninstalled Adobe and reinstalled. But nothing I did worked so I took to a professional.

Participant
January 16, 2018

Hi Yoyomicro

My one have other problem. Easy trick not work and I have to use 64Bit outlook.

We do not have your history.

Meenakshi

Any more ideas?

Can you create any reg file and send yo me like other bridge 32Bit to 64Bit.?

I used from adobe reg files but still not work

Thanks

Pete

Meenakshi Negi
Community Manager
Community Manager
January 2, 2018

Hi Piotrs,

Sorry for the delay in response.

As you are experiencing the issue while sending a PDF as an attachment via Outlook, could you please confirm the Adobe application you are using the file.

It will be helpful if you can share the exact steps you do while sending the PDF.

Also, share the screenshot of the option you do select when you receive the error message.

Please check once if you have selected the Microsoft Outlook as the default application to send the PDF under the preferences.

To check that, launch the application and go to Edit menu > Preferences > Email Accounts. Check the list of email accounts there and the default account set there.

Let us know if you have any questions.

Regards,

Meenakshi

Participant
January 2, 2018

Hi Meenakshi

As I text back all works with 32BIT office but not x64

Please check Adobe settings

Example file:

Error:

Adobe Ver.

Please let me know if this will help.

Thanks

Pete

Meenakshi Negi
Community Manager
Community Manager
January 3, 2018

Thank you for sharing the information.

Could you please let us know how do you generally check your emails on the system.

Do you check them online or you use the email client installed on your system?

Have you ever used Outlook to check your emails?

Please share the information as asked above.

Regards,

Meenakshi