Page Limit Reached for a 1 Page Document

I'm trying to test out the Adobe Acrobat Sign feature and I'm receiving the following message:

Title: Exceeded page limit
This document cannot be sent out for e-signatures because it exceeds the page limit for your license.

The word document I tried testing out is a one page word document with the word "Test" in it (attached). From the suggestion of other users in the Adobe Community, I have printed the word document using both the Microsoft Print to PDF and Adobe PDF. I would then proceed to request an e-signature from myself. When Adobe asks me to Specify Where To Sign, I run into the above message. My IT department has notified me that I have the Acrobat Sign for Enterprise (VIP) so I should be within the limits from the linked article .

I'm at a loss of what else I can do and have tried to search through the community for answers but none are available from what I can see.