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J
João33887708l2u2
Participant
November 27, 2023
Answered

PDF exceeds Pages limit

  • November 27, 2023
  • 1 reply
  • 1444 views

Hello,

 

I AM trying to use Acrobat sign and when i send and agreement with a single page PDF, i receive an email saying that i have exceeded the 100 page limit and my agreement status is set as canceled. However, if i Change this file to a word or txt file i am able to receive and sign the agreement successfully. 

 

Why does this happen ONLY on PDF files?

    This topic has been closed for replies.
    Correct answer João33887708l2u2

    Hello,

     

    Just an update from this discussion:

    When we are dealing with uploading a pdf file as a transient document, in the API request it is needed to add the MIME Type as "application/pdf".

     

    This solved the issue!

    Regards,

    João

    1 reply

    J
    João33887708l2u2AuthorCorrect answer
    Participant
    November 28, 2023

    Hello,

     

    Just an update from this discussion:

    When we are dealing with uploading a pdf file as a transient document, in the API request it is needed to add the MIME Type as "application/pdf".

     

    This solved the issue!

    Regards,

    João

    K
    Karyssa34893579lzgy
    Participant
    October 10, 2024

    Could you clarify for me?  Where is the API request?

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