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PDF exceeds Pages limit

New Here ,
Nov 27, 2023 Nov 27, 2023

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Hello,

 

I AM trying to use Acrobat sign and when i send and agreement with a single page PDF, i receive an email saying that i have exceeded the 100 page limit and my agreement status is set as canceled. However, if i Change this file to a word or txt file i am able to receive and sign the agreement successfully. 

 

Why does this happen ONLY on PDF files?

TOPICS
How to sign , Send documents

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correct answers 1 Correct answer

New Here , Nov 28, 2023 Nov 28, 2023

Hello,

 

Just an update from this discussion:

When we are dealing with uploading a pdf file as a transient document, in the API request it is needed to add the MIME Type as "application/pdf".

 

This solved the issue!

Regards,

João

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New Here ,
Nov 28, 2023 Nov 28, 2023

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Hello,

 

Just an update from this discussion:

When we are dealing with uploading a pdf file as a transient document, in the API request it is needed to add the MIME Type as "application/pdf".

 

This solved the issue!

Regards,

João

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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