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BobM2636
Participant
September 17, 2014
Answered

PDF files & Firefox

  • September 17, 2014
  • 1 reply
  • 1060 views

All my pdf files which are email attachments are opening in firefox.  Why won't they open in Adobe?

    This topic has been closed for replies.
    Correct answer Rijul Raj Khurana

    Hi Bob,

    It seems that you are opening the attached PDF in Firefox using built in Fire fox Plugin.

    If you want to use Adobe Reader Plug in, you can go through the following steps:


    To change from using the built-in PDF viewer to your PDF reader plugin:

    1. Click the menu button New Fx Menu and choose Options
    2. Select the Applications panel.
    3. Find Portable Document Format (PDF) in the list and click on it to select it.
    4. Click on the drop-down arrow in the Action column for the above entry and select UsePDF reader name (in Firefox).

    Attached is the link for more help:

    View PDF files in Firefox without downloading them | Firefox Help

    Regards,

    -Rijul

    1 reply

    J
    Adobe Employee
    Jat ATS
    Adobe Employee
    September 18, 2014

    Hi,

    Please clarify what you mean by Adobe? How is this linked to Echosign?

    Thanks,

    Jat

    B
    BobM2636Author
    Participant
    September 18, 2014

    I wasn't sure which Adobe product to use in the question I have Reader X, Adobe Photoshop, Adobe Extend Script.  Not sure which product it downloads to, its just a pdf file.

    J
    Adobe Employee
    Jat ATS
    Adobe Employee
    September 18, 2014

    Hi,

    You need to contact Adobe Reader support.

    Thanks

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