Prefills-help

[heather_4595]

I use Adobe E-Sign for applications. I'm in the insurance world. The issue is that I need to do the "Preview & Add Signature Fields" but then Adobe E adds a line to my entire application so I'm now modifying 20 pages (edit so they can't undo it) or delete it. It's awful. Is there a way I can only add my signature, initals or text lines withouut choosing that option? If I say "reset" it removes everything and now the application is blank. I don't want customers signing blank documents. That's not okay.

I've tried the classic and new version, both drive me nuts. Help 🙂

[Meenakshi Negi]

Hi heather_4595,

Thank you for reaching out.

Could you please share the screenshot of the line that was added to your document? Also, please share the steps you take so we can understand where the issue occurs. More information, as would the screen recording, would be helpful. 

Thanks,

Meenakshi

[heather_4595]

[heather_4595]

So these types of insurance forms are what causes the Adobe format to go nuts. It will fill in a box, line for every item on this form. I do need to add some boxes, lines, dates and signature boxes on forms but it seems like it's all or nothing.