"Contact administrator" error when trying to request signatures

Hi,

I'm trying to send out a PDF for signing but I am getting to 72% in the app when I click to specify where to sign. When I try via the https://acrobat.adobe.com/link/home/?dropinId=verb-sendforsignature link I get "Contact administrator".

Our administrator is on holdiay (and is no more of an expert on this than I am, so I don't expect will be masses of help when she returns).

Any idea what is going on/is it something I can fix? I was successfull in sending out for sigs a few weeks ago.

Thanks,

J

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Inspiring

What version of Acrobat are you using?

Participating Frequently

Continuous Release 2023.001.20174 64 bit

Core version 23.256 64 bit

Digital Signature 23.1.20174.0

Inspiring

"You cannot send new agreements because you don't have sufficient transactions available in your account. Please contact your administrator."

I'm sorry they could not help you. Hopefully, your adminsitrator can shed some light tomorrow.

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