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josephd78069596
Participant
May 8, 2017
Answered

"Read timed out" error

  • May 8, 2017
  • 2 replies
  • 1951 views

I'm getting a fairly undescriptive error ("Read timed out") when I go to generate a document with Salesforce CPQ. I have the Adobe Sign for Salesforce CPQ connector installed and the agreement template I'm using is linked to my quote template. I can't seem to see anything that is wrong with either of them, and the error isn't giving me anything to go on.

Has anyone seen this before or could anyone help out with fixing this error?

This topic has been closed for replies.
Correct answer josephd78069596

My support case was escalated through Adobe Support, and no resolution was reached because it was determined that no Adobe Sign functionality was causing the error.

Error is not occurring in production after deploying configuration to production. Will file a case with Salesforce CPQ if the problem arises again in production.

Joe

2 replies

J
josephd78069596AuthorCorrect answer
Participant
May 11, 2017

My support case was escalated through Adobe Support, and no resolution was reached because it was determined that no Adobe Sign functionality was causing the error.

Error is not occurring in production after deploying configuration to production. Will file a case with Salesforce CPQ if the problem arises again in production.

Joe

abnerj12229678
abnerj12229678
Participant
October 17, 2017

I Have The Exact Same Problem As You.

Meenakshi Negi
Meenakshi Negi
Legend
May 9, 2017

Hi josephd78069596,

I have sent you a private message.

Please check your inbox and let us know if you need any help.

Regards,

Meenakshi

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