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A
Amandal-quickwill
Participant
March 5, 2024
Question

"Sorry, Something Went Wrong" error message on a Mac

  • March 5, 2024
  • 1 reply
  • 1166 views

We can login in ok to account.adobe.com on a Mac but when we try and send a PDF for e-signing, we get this pretty unhelpful error messgae "Sorry, Something Went Wrong" 

 

We are OK ona Windows PC, but the person who sends out PDFs for e-signing works on a Mac

 

Help and solution appreciated !

    1 reply

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    March 19, 2024

    Hi there

     

    Hope you are doing well and sorry for the delay.

     

    Please go through the steps shared in the help page https://adobe.ly/3TIKfzN and see if that works.

     

    Let us know how it goes.

     

    ~Amal

    A
    Anthony22388696sjox
    Participant
    October 7, 2024

    The link you posted is for directions on signing into Adobe Acrobat. It does not cover how to resolve the error "Sorry, something went wrong" that appears when attempting to route documents for signatures via Adobe Sign.

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