Hi Yongchen,

When you send a document for signature, it uses the name added in the account profile.

I have checked your account, you are using the Adobe Sign enterprise account.

As you need to change the name on the email received by the signer, you will need to replace your name under the profile with the Company name.

In the Adobe Sign, click on your name at the right-hand side of the screen and select "My Profile".

There you will get the option to "Edit Profile" to change the name on the account and "Change email address" to update the email address.

If you are using an Adobe ID to sign-in to the Adobe Sign account, then please refer to the steps mentioned in the following help link to make changes.

- Change name for an Adobe Sign Profile when using an Adobe ID to log in

Hope it helps.

Let us know if you have any questions.

Regards,

Meenakshi