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Request E-Signature: Error Message

New Here ,
Oct 20, 2022 Oct 20, 2022

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I am trying to prepare a form for e-signatures, but am getting the below error message. I cannot access the web version either because the site is blocked by the administrator.

 

Benjamin265415441n3a_0-1666269057787.png

 

TOPICS
Adobe Sign forms , How to sign

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Adobe Employee ,
Oct 24, 2022 Oct 24, 2022

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Hi Benjamin265415441n3a,

 

Thank you for reaching out.

 

We have checked your account and see that you are using the Acrobat Pro DC as a part of the End term license agreement. Adobe Sign individual has been removed from the Acrobat Pro DC in ETLA offers. In this case, we suggest you reach out to your IT administrator at your organization to check if they can provide you access to Adobe Sign enterprise.

For more information, please refer to the following help document: https://community.adobe.com/t5/adobe-acrobat-sign-discussions/error-access-denied-on-sending-documen...

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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