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Request E-signatures does not work

New Here ,
Aug 25, 2022 Aug 25, 2022

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click Specify where to sign button, shows Access Denied, how to access service? please advise

 

Screenshot_20220825103252.pngScreenshot_20220825103139.png

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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is this an acrobat pro question?

do you have an enterprise or team subscription?

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Community Expert ,
Aug 25, 2022 Aug 25, 2022

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[Moderator moved from Using the Community to Adobe Acrobat Sign.]

 

Did you contact your organization's IT dept to verify you have access to the service?

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Adobe Employee ,
Aug 29, 2022 Aug 29, 2022

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Hi dixon25707769kkje,

 

Thank you for reaching out.

 

We have checked your account, and it looks fine.

Could you please try once to sign in to your Acrobat Online account using the following link: https://acrobat.adobe.com/link/home/?

Sign in using your Adobe ID for the Acrobat desktop application.

Go to the E-sign tab and select Request Signature.

Check if you can send a document for signature.

 

Let us know how it goes.

 

Thanks,

Meenakshi

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