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Participant
June 24, 2022
Answered

Request must be made to correct API access point (e.g. use GET /baseUris).

  • June 24, 2022
  • 2 replies
  • 9704 views

I'm getting this error message after I add a recipients email address to a document to sign.  I click the button to proceed and this error message pops up. I am not a developer, and not trying to do anything other than request a signature. Any assistance would be appreciated.

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Correct answer Alias99

Fixed by uninstalling and reinstalling.

2 replies

Participant
March 1, 2023

Reinstall worked for me. Thank you!

Alias99AuthorCorrect answer
Participant
June 27, 2022

Fixed by uninstalling and reinstalling.

Participant
October 5, 2022

This didn't solve it for me. I uninstalled and reinstalled it, but I still get "An error has occurred. Please try again. Request must be made to correct API access point (e.g. use GET/baseUris).

Participant
November 4, 2022

Me also,

are there any specialists that can shed some light on this?