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Inspiring
July 20, 2023
Question

Reviewing Documents After Signing and Sending Back for Modifications

  • July 20, 2023
  • 2 replies
  • 1591 views

Our flow looks something similar to this:

 

  • Employee fills out a packet (60 pages, a lot of redundant information (name, SSN, zip code, etc.) and signs
  • Client signs
  • Support Broker reviews form for erros

 

If there are errors on the form, le's say the employee mistypes their zip code (populated throughout the packet incorrectly) or enters a wrong phone number (fat-fingers the wrong number on their cell phone while filling out the form), the Support Broker needs to either correct the error or send the form back to the employee to correct the error.

 

Is this functionality possible with Acrobat Sign?

This topic has been closed for replies.

2 replies

Meenakshi Negi
Community Manager
Community Manager
July 31, 2023

Hi CBDaniels,

 

Thank you for reaching out.

 

The workflow you are looking for might not be available via Acrobat Sign. As mentioned by the mariahweyne, Once the document is signed, it is not possible to make changes to it. However, we will check with the team once if it is possible. 

 

Thanks,

Meenakshi

 

mariahweyne
Inspiring
July 21, 2023

Once a document is signed NO changes can be made.

CBDanielsAuthor
Inspiring
July 21, 2023

DocuSing has "collaborative fields" where the final signer can make changes to the Document, initial it, and send it back out to the signer to initial the changes. Does that sort of flow exist with Adobe Sign?

 

Obviously, if I have a contract that needs to be signed, I get it... once signed, that's that. But if there are form fields that need to be filled out, there's almost always a chance for errors. That has to be addressed somewhere, right?

mariahweyne
Inspiring
July 21, 2023

No, Sign does not have collaborative fields.