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Participant
December 7, 2020
Question

Separate documents renamed on signature

  • December 7, 2020
  • 1 reply
  • 462 views

We are new to Adobe Sign.  Some of our departments have requested that we turn off the feature of Adobe Sign that merges separate documents together into a single signed and sealed document.  But we recently realized that when we have multi document signature requests the separate documents are renamed using the agreement name.  e.g.: Contract X (part 1) - signed.pdf, Contract X (Part 2) - signed.pdf, Contract X (Part 3) - signed.pdf, and Contract X  - audit.pdf. 

 

That makes it difficult to know which document is the primary document and which documents are supporting documents with a quick document title scan.  Is there a way to turn off this behavior?  Thanks!

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1 reply

Participant
December 9, 2020

I hate this renaming feature as well, but there is a work-around.  Go to your "Manage" tab, then "Completed" in the left menu.  Check the box of the set you want to see, and expand the right menu (mine says "See 3 More").  Then click "Download Documents."  A window will open with the signed documents with their original file names.  It's not a perfect solution, but it's easier than renaming everything.  Hope this helps!

 

Participant
June 9, 2021

Apparently, this functionality has changed.  I don't see the "See (n) more" option.