• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Sorry, we were not able to process your request

New Here ,
Mar 24, 2020 Mar 24, 2020

Copy link to clipboard

Copied

I'm trying to use Adobe sign to sign a form for a job offer. I've made an Adobe account and every time  I hit sign in it says sorry, we were not able to process your request and gives and error code. Please help ! 

TOPICS
Login issues

Views

2.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 24, 2020 Mar 24, 2020

Copy link to clipboard

Copied

Let me move this to the Adobe Sign forum for you, where you are more likely to receive an answer to your question.

The Community Help forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Mar 24, 2020 Mar 24, 2020

Copy link to clipboard

Copied

I'm also having the same problem and I contacted support and they were able to do nothing other then redirect me here. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 17, 2020 May 17, 2020

Copy link to clipboard

Copied

I'm having this problem today also, trying to sign for a new job.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 23, 2021 Mar 23, 2021

Copy link to clipboard

Copied

I'm having this same problem. I used Adobe Sign a few days ago, and all of a sudden today I get this error message.

I'm running it on Mac OS Big Sur 11.2.3

 

Help!

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 23, 2021 Mar 23, 2021

Copy link to clipboard

Copied

Hi @Mary5FBE,

 

Sorry that you are having this issue. Can you please share the error message and screenshot so that we can take a deeper look at our end.

 

Thanks

Sameer Puri

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 24, 2021 Mar 24, 2021

Copy link to clipboard

Copied

It's magic. Adobe Sign is working fine this morning.

A temporary glitch yesterday I guess.

thanks for circling back

Mary

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 06, 2021 Sep 06, 2021

Copy link to clipboard

Copied

I am also getting the same problem, please help.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 14, 2023 Jul 14, 2023

Copy link to clipboard

Copied

LATEST

Nicholas31076079qax3_0-1689320705991.png

 

Same Problem

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines