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Z
Zgrant
Participant
March 24, 2020
Question

Sorry, we were not able to process your request

  • March 24, 2020
  • 4 replies
  • 4201 views

I'm trying to use Adobe sign to sign a form for a job offer. I've made an Adobe account and every time  I hit sign in it says sorry, we were not able to process your request and gives and error code. Please help ! 

    4 replies

    M
    Mary5FBE
    Participant
    March 23, 2021

    I'm having this same problem. I used Adobe Sign a few days ago, and all of a sudden today I get this error message.

    I'm running it on Mac OS Big Sur 11.2.3

     

    Help!

     

    sameer_puri
    Adobe Employee
    sameer_puri
    Adobe Employee
    March 24, 2021

    Hi @Mary5FBE,

     

    Sorry that you are having this issue. Can you please share the error message and screenshot so that we can take a deeper look at our end.

     

    Thanks

    Sameer Puri

    M
    Mary5FBE
    Participant
    March 24, 2021

    It's magic. Adobe Sign is working fine this morning.

    A temporary glitch yesterday I guess.

    thanks for circling back

    Mary

    C
    cla31022
    Participant
    May 17, 2020

    I'm having this problem today also, trying to sign for a new job.

      A
      Anonymous
      March 25, 2020

      I'm also having the same problem and I contacted support and they were able to do nothing other then redirect me here. 

      LinSims
      Community Expert
      LinSimsCommunity Expert
      Community Expert
      March 24, 2020

      Let me move this to the Adobe Sign forum for you, where you are more likely to receive an answer to your question.

      The Community Help forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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