Skip to main content
Participant
September 12, 2024
Question

Stakeholder modified in classic experience are not reflecting in new experience in Adobe webview

Client :Sirion

Steps to reproduce the bug :

1.Login into sirion application

2.Navigate to authoring and open any contract draft request which have same signer 1 and signer 2.

3.Send the esign request through new adobe view .

4.Change one stakeholder in classic experience view and then switch to new experience view

 

Expected result : Changes done in classic experience should be reflect in new experience view

Actual result : Removed stakeholder is showing in new experience view even though it is removed from classic experience

 

Case 2 :

1.Login into sirion application

2.Add or remove stakeholder from classic experience view and then switch to new experience view

 

Expected result : Changes done in classic experience should be reflect in new experience view

Actual result : Changes done in classic experience isn't reflecting in new experience view

1 commentaire

Meenakshi Negi
Legend
February 28, 2025

Hi Demo5E61,

 

Thank you for reaching out, and sorry about the delay in response.

 

We see that in the video, it does not add the complete details when switched from classic to new experience. We will get this checked.

Please try changing the experience before adding any information. It will be easier for you to make the changes then. You may refer to the steps suggested in the following help document for Send document for signature: https://adobe.ly/4i9VCKm

 

Thanks,

Meenakshi