Supplier without adobe sign

[defaultjypmo7c9frs2]

Our challenge with Adobe Sign is as follows:

The user case is that the Purchaser sends a contract by Adobe sign to the Purchasing Manager who will sign and send the document to the Managing Director and then the document will be send to the supplier to sign. 

The supplier doesn't have Adobe Sign. 

For validation purposes we have tried to sent the contract as test case to some random email addresses (people have no Adobe Sign). It didn't work every time Adobe Sign ask for Adobe sign ....how to solve this?

[Meenakshi Negi]

Hi defaultjypmo7c9frs2,

Thank you for reaching out.

When sending a document for signature from Acrobat Sign, the recipient doesn't need to have an Acrobat Sign account. Please ensure that you are using the correct email address for the recipient.

Would you mind sharing the screen recording of the complete workflow and what happens when you send the document?

It will help us to check and provide the correct information.

Thanks,

Meenakshi