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August 23, 2018
Answered

Transaction Limits

  • August 23, 2018
  • 2 replies
  • 2547 views

Hos stinking hard does it have to be to find out how many transactions I can send in a year/month, etc. for the individual plan? It says to review the terms and conditions, but you can't find the terms and conditions anywhere.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hey Debis,

    Sorry for the delay in response to your query.

    For a every Adobe Sign subscriber there is a limit set to send the transactions per month. An individual Adobe Sign subscription holder can send 150 transactions per year. If you have to increase the transaction limit, then you need to upgrade the plan.

    Edited response.

    Regards,

    Akanchha

    2 replies

    susannahd39294076
    Participant
    September 1, 2020

    User getting transaction limit error when she has in no way reached 150 transactions. This is an O365 Outlook Add in.

    What is the fix for this?

    Participant
    June 17, 2021

    Can someone please help me find this info:

     

    1. where can I check how many transactions I have used?

    2. is a document sent to 5 (external) people for signature considered to be one transaction?

    3. is a 500 page document sent for signature considered to be one transaction?

    Participant
    July 23, 2021

    I too am interested in where I can check for how many transactions I have used, as well as the aggregate number, organizationally.  

     

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    September 14, 2018

    Hey Debis,

    Sorry for the delay in response to your query.

    For a every Adobe Sign subscriber there is a limit set to send the transactions per month. An individual Adobe Sign subscription holder can send 150 transactions per year. If you have to increase the transaction limit, then you need to upgrade the plan.

    Edited response.

    Regards,

    Akanchha

    Participant
    February 2, 2023

    How do we find out how many transactions we have used?