Transfer Document Cloud Library to another account?

Forum|Forum|4 years ago
February 17, 2022
1 reply
533 views

Hi all,

We have a situation where we need to change an adobe.com account from a personal account to a business account with multiple users. The current adobe.com account has a lot of Document Cloud / Adobe Sign templates and signed agreements within it.

Is there any way to transfer this to a new account, or to change this account to a business account and retain all the data, templates & signed agreements?

This topic has been closed for replies.

ZenAnand

Participant

Dear Adobe,

I want to transfer documents from my another adobe account. Please assist.

Best Regards,

Anand Joshi

Meenakshi_Negi

Legend

Hi ZenAnand,

Thank you for reaching out.

You must manually transfer files from one account to another; there is no default option. You may check with the support team if they can help you with file transfer. Please refer to the information in the following help document: https://adobe.ly/3Cq95hH.

Let us know if you have any questions.

Thanks,

Meenakshi

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