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Participant
May 31, 2019
Answered

Unable to get redirected to the callback URL after user signature

  • May 31, 2019
  • 3 replies
  • 1907 views

Hi,

I use Adobe Sign REST APIs v6, I added the callback URL in the following format:

POST - https://api.na2.echosign.com/api/rest/v6/agreements

{

    "fileInfos": [{

        "transientDocumentId": "<the-transient-document-id>"

    }],

    "name": "Redirect 2",

    "participantSetsInfo": [{

        "memberInfos": [{

            "email": "<xxx@yyy.com>"

        }],

        "order": 1,

        "role": "SIGNER"

    }],

    "postSignOptions" : {

         "redirectDelay":1,

          "redirectUrl" : "https://www.google.co.in/"

     },

    "signatureType": "ESIGN",

    "state": "IN_PROCESS"

}

Did I miss anything which is causing me the issue which is why there is no redirection on completion of user signing?

Correct answer satya rajc24418898

It should be ​postSignOption ​not ​postSignOptions

3 replies

Participant
February 28, 2025

i think you are missing "failureRedirectUrl" in postSignOptions add it and try it may work.. see below snippet.
"postSignOptions": {
"redirectUrl": "https://www.google.co.in/", // Redirect on success
"failureRedirectUrl": "https://www.yahoo.com/", // Redirect on decline
"redirectDelay": 1
}

Participant
July 26, 2021

Hello 

 

When i am using postSignOption - the redirection is happening only in those scenarios where the user signs the document. If the user chooses to decline to sign the document, the redirection is not happening.

 

Can anybody help me with this -- how to redirect to a public url in decline cases.

satya rajc24418898AuthorCorrect answer
Participant
May 31, 2019

It should be ​postSignOption ​not ​postSignOptions