Unable to Sign in using Federated ID

[junaid2460]

Hi,

I have a Federated Login with my company Kyndryl Solutions Pvt Ltd. I was able to use the Adobe standard DC prior to formatting my PC.

Post Re install its not allowing me to Sign IN. I am getting the following error :

You do not have access to this service. Contact your IT administrator to gain access or sign in with an Adobe ID.

I need some help please at the earliest. More details I can supply if you need. 

[mariahweyne]

I would ask the Admin Console adminsitrator to verify if you have a license assigned. Did you try to sign in with your email?  If so, what happended?

[junaid2460]

I do have a active licence. From my company I have verified it too.

[mariahweyne]

What happens when you try to sign in?

[junaid2460]

I get the below error :

[mariahweyne]

Ask you IUT to verify the assignment of the service to your email.  Apparently, it has not been assigned.  For exanple, this is me in the admin console.

I have Sign, Acrobat AI & Creative Cloud assigned.