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Participant
August 27, 2020
Answered

Want to replace the recipient email address with the correct email

  • August 27, 2020
  • 2 replies
  • 1921 views

Want to replace the recipient email address with the correct email as it was entered incorrectly after sending the document for signature.

This topic has been closed for replies.
Correct answer AnandSri

Hi there!

 

I hope you are doing well.

 

From the description above, I can understand that you want to replace an email of the recipient which was entered incorrectly, Is that correct?

 

If yes, this help article will guide you on how to replace a signer's email with a correct email address: https://helpx.adobe.com/sign/using/replace-signer.html

 

I hope this helps.

 

Let us know if you need any further assistance.

 

Thanks,

Anand Sri.

2 replies

Participant
March 18, 2021

How do we do this with a template, whcih I saved. I cancelled the sent document becasue I missed a letter in the person's email, so it was undeliverable.

AnandSri
Community Manager
AnandSriCommunity ManagerCorrect answer
Community Manager
August 27, 2020

Hi there!

 

I hope you are doing well.

 

From the description above, I can understand that you want to replace an email of the recipient which was entered incorrectly, Is that correct?

 

If yes, this help article will guide you on how to replace a signer's email with a correct email address: https://helpx.adobe.com/sign/using/replace-signer.html

 

I hope this helps.

 

Let us know if you need any further assistance.

 

Thanks,

Anand Sri.