Skip to main content
L
lone tree
Participant
October 27, 2014
Question

where did my signature go?

  • October 27, 2014
  • 2 replies
  • 2391 views

on Mac Pro - upgraded to XI.  Last week could sign docs but not now! @#$@^%

This topic has been closed for replies.

2 replies

J
joefreshy
Known Participant
July 24, 2020

Unfortunately, you are a victim of 'greyed out'.

 

This is a common affliction that has claimed many who seek help in 'the halls of the plagued'. 

Adverse effects may include; high blood pressure, rage, violent outbursts, self harm. 

 

It is recommended you cease using adobe products as continued use is detrimental to your health. 

 

Note; Masks will not protect you from 'greyed out'. 

R
Rijul Raj Khurana
Inspiring
October 28, 2014

Hello Lone Tree,

Can you let us know if you are signing the document using Adobe Reader XI?

If that's the case, you can refer to this link:

EchoSign Help | Sending | Adobe Reader / Acrobat | How to sign/send

If the fields under Sign are greyed out, then I would recommend you to use "Only I Sign" feature by logging into EchoSign.

Here is the link:

Sending | EchoSign Web | Only I Sign

Let us know if you need more help.

Regards,

-Rijul

L
lone treeAuthor
Participant
October 29, 2014

using adobe reader XI which just uploaded on Saturday. Last week all was well - not now!

Mickey Anne Benson, Ph.D.

Monitor Associates, Inc

www.monitorassociates.com/

(703)629-1690 cell

R
Rijul Raj Khurana
Inspiring
November 2, 2014

Hello lone tree,

Can you let us know what exactly is happening when you try to sign the document using Adobe Reader?

Also, you can try directly logging into your EchoSign account and use "Only I Sign" to esign the document. Here is the link for reference:

Sending | EchoSign Web | Only I Sign

Regards,

-Rijul

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices