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A
Anonymous
May 4, 2020
Question

Why blind can not sign PDF with digital certificate by the keyboard in Acrobat Reader DC?!... Thank.

  • May 4, 2020
  • 2 replies
  • 1259 views

Hello! I am visually impaired and necesito sign PDF documents with my digital certificate using Adobe Acrobat PDF Reader DC, but really can not perform this operation without the help of a person who sees, using only the keyboard of my system. Is there any solution for this my difficulty, please, even if it is through keyboard shortcuts!... Thank you.

    This topic has been closed for replies.

    2 replies

    AndreaValle
    Adobe Employee
    AndreaValle
    Adobe Employee
    May 5, 2020

    Hi Antonio,

    Let me see if I can help. Unfortunately saying "sign with my digital certificate" does not provide much information about your specific case. Can you answer these questions?

    1. Is your certificate on a smart card or other secure signature device? Or is it a file-based certificate that you installed in your computer?

    2. Can you tell a bit more about the documents you need to sign? Are these containing digital signature fields already, or do you need to apply signatures to plain PDF documents that you create for yourself?

    3. Do you need to meet any specific compliance requirement with your digital signature?

    4. Are you using any assistive technology with your computer? If so, are you already able to use it with Acrobat Reader DC for other features?

    Kind regards

    Andrea

    D
    defaultwcyz4q2yre6y
    Participant
    June 21, 2021

    How unfortunate how this person evades the question and simply does not respond to what seems to be that the tool does not effectively consider use by blind people.

    It is easier for you, who I suppose is a clairvoyant, to provide an answer to being people in the same scenarios that you encounter. And I suppose he is a clairvoyant, because if he were blind I suppose he would be totally identified with the situation.

     

    Regrettable.

    Just Shoot Me
    Just Shoot Me
    Legend
    May 4, 2020

    I moved your post over from the poorly named Community Help forum, which is for getting help using this forum system, to a better forum, Adobe Sign

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