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claresudbery
Participant
November 3, 2014
Question

Why does EchoSign receive blank document, even though I have filled in all fields?

  • November 3, 2014
  • 1 reply
  • 565 views

I have been given a timesheet pdf to fill in.

It contains the option to send to someone for signing.

It does not allow me to save the form after I have filled it in.

I fill in all the fields, then I click Sign, and it says it is uploading the pdf. Then I am taken to Adobe EchoSign in my browser.

I fill in the email address, but when I click Preview, the form is empty.

If I go ahead and send it anyway, a blank form is sent to the recipient.

None of the data I entered has been saved.

Am I doing something wrong?

This topic has been closed for replies.

1 reply

Legend
November 3, 2014

HiYa,

Which version of the Adobe Reader are you currently using (found under help>about adobe Reader)

claresudbery
Participant
November 7, 2014

Hi

I have Adobe Reader X, version 10.1.12.

Cheers

Clare.