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jennifers38133590
jennifers38133590
Participant
August 11, 2015
Question

Widget fields not "sticking"

  • August 11, 2015
  • 1 reply
  • 877 views

Hello.

I have a document that I want to put in a widget. I've uploaded it, added some fields:

- name on first page

- name, signature, and date on last page

However, once I click 'save', the widget doesn't "see" the fields I added. instead it added its own "signature block" at the end.

How do I get it to see the fields I added?


Thank you!

This topic has been closed for replies.

1 reply

R
Community Manager
Rijul Raj KhuranaCommunity Manager
Community Manager
August 12, 2015

Hello Jennifers38133590,

By default, an email field is required in Widget and if you have not added it, EchoSign will manually place Signature Block in it.

Regards,

-Rijul

jennifers38133590
jennifers38133590Author
Participant
August 12, 2015

Thank you for your input. However, that doesn't address my question.

I have added some fields to my document (for example, their name on first and last pages) in addition to the signature block with email address. However, only the signature block is showing up in the widget. The widget isn't acknowledging that I've added the name on the first page, and name on the last page.

I'm wondering what's wrong that the name field isn't showing up as I've added it to the document.


Thank you!

V
victorv45597964
Participant
August 13, 2015

I have the same problem, I added a date field, and a signature field, and the system puts one big one at the bottom of the page with name and email.

How can I fix this?

Thank you

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