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M
Mrboss94!
Participating Frequently
February 24, 2017
Answered

wont let me verify!?

  • February 24, 2017
  • 2 replies
  • 2004 views

hello sign wont let me verify when I click on verification email or when i copy n paste the link?

can you help me pleaaaaaase

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hey There,

    I have the exact same issue.

    I tried it several times but when I click on the verification link I end up at the verification screen.

    Please help.

    Thanks


    Hi maxmuetei,

    I have checked that your account is in created state. You may have received a mail to setup the account.

    Please follow the link provided in the email to register and activate the account.

    Let us know if you need any help.

    Regards,

    Meenakshi

    2 replies

    D
    Dasha5E1B
    Participant
    September 1, 2021

    Hi there, I'm having exactly the same problem with a Trial account of Adobe Sign Enterprise. It just won't let me verify my email address. When I click on the link in the email it just sends me to the screen that says look out for email verification email. I'm going round in circles and I'm not getting any support from the account manager who is not responding to my emails. My trial is going to run out by the time I get this sorted. Help please! 

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    February 26, 2017

    Hi mrboss94!,

    Please try an alternate browser to verify it.

    Let us know if it works.

    If you still experience the issue, please share the screenshot for the same.

    Regards,

    Meenakshi

    M
    Mrboss94!Author
    Participating Frequently
    February 26, 2017

    Please find attached screen shot from different browser still will not let me verify

    Harmer

    Business Development Manager

    (0)808 2849672

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    February 27, 2017

    The screenshot shown is after I have tried activating the email by both activation link and copy and paste URL


    If you are registering for free trial, please try again using this link Free trial, Adobe Sign (formerly EchoSign) | Adobe Document Cloud

    Use Google chrome(incognito window) to open this link.

    Let us know how it goes or if you have a different issue.

    Regards,

    Meenakshi

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