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1

Aero crashes when opening asset

Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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1. Aero Version 0.18.4

2. Monterey 12.6.6

3. Try to open any assed

4. Expected result: Opens Asset | Actual result: Aero Crashes

 

I work at a college in a domain environment.  I have the latest version of Aero installed in a lab on campus.  Aero opens fine, however, when the students open an asset it immediately crashes. This is happening on around 30 different machines in a lab every single time any asset is opened.  It does output a log, which is attached to this post, but it is a lot of lines and I can't make heads nor tails out of it.  I reached out to Adobe support and they were pretty much worthless. 

 

Bug Unresolved
TOPICS
Bug , Desktop , Performance or Stability , Usability Issue

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