Aero unable to create any links since yesterday

Report · Jan 18, 2024

Dear Adobe Community,

Saw that this has been an ongoing issue for awhile now.

Yesterday I downloaded aero, played around with it, and was able to use it seemlessly.
Since today, I cannot create a link to ANY of my projects to save my life. Even the ones I already created a link for yeterday, and since than made absolutely no updates to them.

Oddly enough, the already published QR codes for my project from yesterday are working seemlessly, I can view my models in AR on my phone, yet I can't create a new link for them.

Seems like an error. The "Unable to create link" appears instantaneously, when I click the button.
Like, if I wanted to open a website without any network connection.

Is there a reliable workaround?

MY SPECS: (sorry, not sure which is relevant)

iMac (Late 2015)

- Processor: 3,2 Ghz Quad-Core Intel Core i5
- Memory: 16GB 1867 Mhz DDR3
- Graphics: AMD Radeon R9 M380 2 GB

Thanks a ton in-advance, if anyone can throw me a rope!

David

Report · Mar 06, 2024

I am having the same issue. My Aero projects were "applying changes" just fine and then, all of a sudden, it stopped working. I am working on a research project for a university testing to see if AR can influence behavior. The research is due to begin in a week and I can't do my final updates. Please help.

I am on a mac and have been trying all the suggestions I can find to get beyond this with no luck.

Report · Mar 06, 2024

Yikes. sounds stressful. I did hear that apple was having trouble with app cilps yesterday (which AERO uses). Another platform that uses app clips told me they were down yesterday as a result. I believe the issue is fixed now on Apples side.