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Failure to generate link in Aero

New Here ,
Oct 18, 2022 Oct 18, 2022

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227MB project fails to generate link. iPhone 13 Pro, iPad Pro. Same result.  Any suggestions?

Bug Unresolved
TOPICS
Bug , Mobile , Usability Issue

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5 Comments
Adobe Employee ,
Oct 19, 2022 Oct 19, 2022

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Hi,
Sorry to hear you're having trouble generating a link for your project.
Could you provide a bit mode details?

  1. Are yiou getting an error message?
  2. Is the issue happening on both your iPhone13Pro and iPadPro?
  3. Do you have proper WiFi or Cellullar connection?

    If your project is saved in your Cloud files and you can always re-open it, did you try to close the app, re-launch it, open your project and try generating the link again?

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New Here ,
Oct 19, 2022 Oct 19, 2022

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Thanks for the reply. 
Yes it is happening on both devices. 
I am indeed getting an error message. 
I am using proper high speed wi-fi. 
As a test I tried a smaller sized project (90Mb) and the link generated without issues. 
Is there a project size limitation??

 

 

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Adobe Employee ,
Oct 20, 2022 Oct 20, 2022

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Could you please share the error message you're getting?

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New Here ,
Oct 24, 2022 Oct 24, 2022

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3CA0F9F6-0979-4548-BEBC-360E107EBFFB.jpeg

 This is the error message I get. I'm Japanese so is my language settings. But it says it can't create the link. I even tried on the desktop beta. Same result!!!

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New Here ,
Oct 26, 2022 Oct 26, 2022

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I'm having the same problem with a very small sample project 10mb. Please help!

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