Obj and Fbx import not working

[Danielle25796472q07l]

Hi, I've been testing out Aero and I've been running into the issue of Aero not being able to read zipped files of .fbx with texture maps, or .obj with .mtl files, and .obj with texture maps. I've tried many different ways of naming these, making sure to only use the ASCII characters, but I still run into issue. Aero won't read my zipped .fbx files and always gives an error saying it wasn't able to import the asset, zipped .obj with just the .mtl comes in with no textures, and the zipped obj with texture maps comes in as a plane (not the model) with no textures. I've tried this on both mobile and desktop, and I get the same problems. It's able to read a .glb no problem, but these other file formats feel pretty standard and are more in line for what my company uses. Also on mobile it won't read .fbx files when it can on desktop.
Any help would be very appreciated! 

[Claes284543498tc4]

I typically use OBJ and it works flawlessly from my program both to the Mac and iPhone versions. Cold be that your exporting program does something not liked by Aero. Have you tried using another program ?

[Abambo]

Maybe I could check a small object file with an attached material file just to see if it is OK from a structure standpoint.

[markhellar]

Hi @Danielle25796472q07l Is this on mobile or desktop, and if it's the latter, is it OSX or Windows? Thannks

[Danielle25796472q07l]

It's on both desktop and mobile in both instances I'm using OSX